After-hours + overflow
Big Mountain Heating & Air
Every call gets an answerLive CSR or AI voice agent
Kari handles overflow and after-hours calls, books into ServiceTitan, and captures the details the team needs.
CUSTOMER CASE STUDIES
REAL CONTRACTORS. REAL EXPERIENCES.
AI CSR Case Studies for Home Service Businesses
More booked jobs. Fewer missed opportunities.
See how home service businesses use Free2Grow’s AI CSR to answer after-hours calls, book service visits, and follow up on opportunities.
FEATURED STORY · AMERICAN COMFORT SERVICES
The office closed.
The bookings kept coming.
American Comfort replaced inconsistent after-hours booking with AI that answers calls, captures details, and books jobs.
100+
jobs booked in the first two months
98.2%reported viable call success rate
Results cover overflow and after-hours calls. Individual customer results vary.PRODUCT WALKTHROUGH
Your next booked job may already be in your system.
Choose a session and see how it could work for your team.
THE CASE-STUDY LIBRARY
Find a story that speaks to your business.
Browse all six customer stories, or jump directly to a company.
After-hours booking
Carter & Sons
From leads to booked jobsReal-time ServiceTitan booking
An after-hours call center took messages. Free2Grow books jobs and sends the team a clear text summary after each call.
Booking + follow-up
Climaster
More bookings. Fewer interruptions.Reported booking-rate increase of over 20%
Kelly captures caller details and supports follow-up, helping the owner stay focused on fieldwork.
Nights + weekends
Gagne Heating & Air
Replaced its answering service in two weeks.Previous answering service canceled
After-hours calls began turning into scheduled visits, including Sunday-night bookings for Monday morning.
Early-morning booking
Knock Knock
$19,000 jobFrom one 5 a.m. no-cool call
Riley booked an early-morning call immediately, while the owner gained breathing room outside business hours.
After-hours + overflow
Laney’s
More after-hours calls capturedReported after-hours calls after launch
Anna helps cover busy phone lines and gives the team visibility into callers who still need follow-up.
Results and experiences are reported in each customer’s case study. They reflect different time periods and use cases.
FROM THE OWNER
“I'm so happy we switched to Free2Grow. We are scheduling more calls and winning more opportunities. Plus, people are telling me how advanced my AI is compared to other AI answering services.”
Travis B., Owner
American Comfort Services
See what Free2Grow could do for your team.
Book a demo to see how Free2Grow can help your team capture calls, book jobs, and follow up on opportunities.
Book a demo →